Meet Andrew Tunks: A guiding voice

He’s also one of our unsung heroes Meet Andrew Tunks. He’s a billing care center representative in St. Joseph, Mo., who has worked at American Family for nearly two years. He was nominated as an unsung hero by his division. “Andrew is a true example of a team player and an excellent customer service representative,” […]

Let’s share our greatest asset

I’ve been fortunate to work in a variety of roles during my time with American Family. I started in AmPlan, our company’s billing department at one time. I remember trying to reconcile complex commercial billing accounts. I was just out of college and working with people who had 20, 30, even 40 years of experience. […]

Position yourself for the job you want

As part of the DreamBank Learning Lab in Madison, Wis., several recruiters from American Family met with job seekers looking for customized resume strategies, job search advice and insider tips for using social media and networks for finding professional connections.“These were great events,” said Jeff Close, staffing manager at American Family. “We had over fifty […]