Category Archives: Insurance Product Careers

Reaching our customers and job candidates

In May 2010, while transitioning to my new life as an employee in Policy Sales and Service from my job as an American Family agent, I was closing my office and packing my household, ready for a move to Phoenix. However, I was leaving behind three young adult daughters in Illinois and Missouri. We discussed […]

Are you ready for this?

I’ve worked at American Family for 25 years, in Life, Marketing and now Claims. I’ve worked with people in different departments of the company. But until very recently, I’d had limited interaction with customers. And, I’d never spoken to a customer experiencing a loss. With the development of the Claims Storm Pipeline, I got my […]

More Than Just a Resume

Ross, a manager in our Claims Customer Care Center, explains what he looks for when he talks to candidates for associate or auto claim representative positions. This week, Ross and his team welcomed several new employees to the claims customer care center. If you’re interested in claims adjusting or other current career options, visit our […]