Let’s share our greatest asset

I’ve been fortunate to work in a variety of roles during my time with American Family. I started in AmPlan, our company’s billing department at one time. I remember trying to reconcile complex commercial billing accounts. I was just out of college and working with people who had 20, 30, even 40 years of experience. […]

You’re my hero

Last month, a customer called me a hero. Tonight, I’ll talk to someone else who considers me a hero. I’m working a catastrophe event in central Illinois, where an extremely powerful tornado smashed through Washington and nearby communities the morning of Nov. 17. You may have seen stories in the news as it drew national […]

You Want Me To Work In Insurance???!

Flashback to nearly 15 years ago: A (relatively) young man is about to exit a very large job fair, exhausted after speaking to several potential employers, none of whom seemed too terribly interested in hiring him. The last booth he will pass on his way out the door is that of…OH NO… an insurance company. […]