Tag Archives: working at American Family

Meet Andrew Tunks: A guiding voice

He’s also one of our unsung heroes Meet Andrew Tunks. He’s a billing care center representative in St. Joseph, Mo., who has worked at American Family for nearly two years. He was nominated as an unsung hero by his division. “Andrew is a true example of a team player and an excellent customer service representative,” […]

Let’s share our greatest asset

I’ve been fortunate to work in a variety of roles during my time with American Family. I started in AmPlan, our company’s billing department at one time. I remember trying to reconcile complex commercial billing accounts. I was just out of college and working with people who had 20, 30, even 40 years of experience. […]