More Than Just a Resume

Ross, a manager in our Claims Customer Care Center, explains what he looks for when he talks to candidates for associate or auto claim representative positions. This week, Ross and his team welcomed several new employees to the claims customer care center. If you’re interested in claims adjusting or other current career options, visit our job search site .


  1. Posted April 26, 2011 at 1:00 pm | Permalink

    Definitely, it’s an era of all-rounders so having just a limited scope and skills is not enough. As much specialists matter, all-rounders are also frequently sought by employers

  2. Posted May 16, 2011 at 2:22 pm | Permalink

    Thank you for posting this video. It helps to know people want more than a warm body that can do the work.
    I applied for a position with AmFam in Atlanta very recently, and am praying for a callback. My mind is racing now, wondering if I made the right impression on my resume, something that gets me noticed. I know I’m qualified for the job, as are many others that have also applied, I’m sure. But, it’s the intangibles I hope I get the opportunity to convey to prove my worth, because I really want this job!!
    Crossing my fingers and toes!! =)

  3. amfamlisa
    Posted June 9, 2011 at 9:22 am | Permalink

    Kevin, thanks for review of our career blog. Keep up with this great outreach on the networking and job search front (right thing to do). We appreciate that you are connecting with us and learning more.

  4. Randy McLean
    Posted July 3, 2011 at 5:36 pm | Permalink

    American Family looks like a great place to work! I would love to finish my career at AM FAM. I am looking for an SIU investigator position as I have over 25 years experience in private, state government and SIU operations, specializing in workers compensation, conducting AOE / COE compensability, casualty, criminal, legal and subrogation investigations in Arizona. Please keep me posted on available positions or a PCN vendor list manager for outsourced private investigators. Thanks for your help!

  5. amfamlisa
    Posted July 5, 2011 at 6:52 pm | Permalink

    Thanks for reaching out to us on the career blog site. We do employ special investigator type of roles at several of our amfam office locations.

2 Trackbacks

  1. […] learn more about our customer care centers from a manager’s perspective, check out this video about care center hiring. If you’re interested in current career options, visit our job search […]

  2. By Never a dull moment « Amfam Career Blog on June 9, 2011 at 4:45 pm

    […] you want to learn more about life as a claim adjuster, check out our hiring video or read through a couple other adjusters’ stories, Not your typical call center or What is a […]

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