You Want Me To Work In Insurance???!

Flashback to nearly 15 years ago: A (relatively) young man is about to exit a very large job fair, exhausted after speaking to several potential employers, none of whom seemed too terribly interested in hiring him. The last booth he will pass on his way out the door is that of…OH NO… an insurance company. “I don’t want to work for an insurance company,” he thinks and averts his eyes, trying not to catch the attention of the recruiter at the booth. However, the recruiter takes the initiative, steps out and engages the young man; he is determined to tell him just why he should consider an opportunity with an insurance company. Dang – caught at the wire – and only a few feet from escaping the dreaded world of guys in bad suits trying to sell him life insurance he doesn’t need!!

The young man listens politely at first, nods, thinks about his expiring parking meter outside and plots his escape. However, a strange thing begins to happen – the recruiter actually starts to lay out a pretty good argument in favor of working for an insurance (??!) company. First, the recruiter says, the insurance industry is historically a very stable one and offers employees a wide array of opportunities, from claims to underwriting to actuarial to, well, nearly everything. Even marketing and HR and multimedia production. Funny, the young man thinks, I thought insurance was only about sales. The recruiter continues, explaining that the industry, and in particular American Family Insurance (whom the recruiter represents), offers great work-life balance, challenging work and an opportunity to help people, thus making a positive contribution to society.

Slowly, the prospect of working for American Family turns, in five short minutes, from a never-considered thought into an intriguing idea. The focus of the conversation shifts to opportunities available in the claims area. If hired, he will learn from the ground up how to become a claims adjuster – the company will teach him – all he needs is a positive attitude and a desire to learn and help others. Once hired and trained, a whole world of career opportunities will open up to him in many different areas of the business he had never even thought about. There will be opportunities in claims, finance, accounting, marketing, sales, actuarial, underwriting and human resources, among others. He will be challenged with interesting work and will work in a collaborative and friendly environment.

The young man hopefully hands over his resume.

Fifteen years and several different and valuable work experiences in two different divisions of the company later, the young man (maybe now with some shades of color in his hair that were not there all those years ago) remains an employee of American Family and is now charged with helping to find talent for the company; to convey to others that working in the insurance industry – and in particular at American Family, can lead to a stable, challenging and rewarding career.

He’s very glad that recruiter stepped out and grabbed him that day.

Raise the Roof on your career:

** Matt is the HR staffing manager for American Family’s west and central territories and works out of our Denver office. He may have some knowledge of the young man in the story above …


  1. dennis jones
    Posted January 12, 2011 at 7:36 pm | Permalink

    I was trying to locate information regarding positions available in personal lines underwriting in Seattle Wa area but could find no way of applying or interviewing.
    best wishes, this appears to be acompany with a bright future

  2. amfamlisa
    Posted January 13, 2011 at 8:08 pm | Permalink

    Hi, we will contact you directly via email to share more information on underwriting careers. The Seattle office is staffed mostly for claims adjusters and our sales agency offices. There are 3 main office locations that we employ most of our internal underwriters. Thanks for reaching out to us via the career blog site!

  3. B. Booth
    Posted February 10, 2011 at 6:02 pm | Permalink

    One thing that has changed is the part of “hands over his resume”. Most resumes today are taken via e-mail.

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